Article 1 : The present General Conditions of Sale apply to the services provided by the bed and breakfast - Villa des Fleurs d’Ajoncs. In no event, the Villa des Fleurs d’Ajoncs, shall be liable, in the event of use of this contract by third parties or for non-touristic purposes. Any reservation implies the customer's full and unreserved adherence to these terms and Conditions, excluding any other document.
Article 2 - duration of stay : The client, who is signatory of the contract concluded for a fixed period of time, shall not, under any circumstances, avail himself to arrive or to leave outside that period.
Article 3 – Conclusion of the contract : The booking becomes effective once the customer has sent to the owner a deposit of 30% of the total amount of the price of the stay (with a minimum of one night per room held). The price of the room included the fee of the Tourist Tax. In case of last minute reservation (less than 30 days before the start of the stay), the entire payment will be requested at the reservation.
Article 4 – No withdrawal : For reservations made by mail, phone, or internet, there is no withdrawal period, in accordance with article L121-20-4 of the Consumer Code, relating such as the provision of accommodation services provided on a date or at a specified frequency.
Article 5 – Cancellation by the customer : Any cancellation must be notified in writing and addressed to the owner.
If cancellation occurs more than 30 days before the start of the stay : The deposit remains acquired to the owner. The balance (70% of the total amount of the stay) will be reimbursed to the Client.
If the cancellation occurs between the 29th and the 15th day before the start of the stay : The deposit remains acquired to the owner. Cancellation fees of 20% on the total amount of the stay will be charged. The balance (50% of the total amount of the stay) will be reimbursed to the Client.
If cancellation occurs between the 14th and 7th day before the start of the stay : The deposit remains acquired to the owner. Cancellation fees of 30% on the total amount of the stay will be charged. The balance (40% of the total amount of the stay) will be reimbursed to the Client.
If cancellation occurs between the 6th day and 24h before the start of the stay : The deposit remains acquired to the owner. Cancellation fee of 50% on the total amount of the stay will be charged. The balance of 20% will be reimbursed to the Client.
If the customer does not arrive before 8 pm on the expected day of start of stay : The contract becomes void and the owner may dispose of the booking. The deposit and the balance remain to the owner.
In the event of a case of major force that would impact the stay of the family (hospitalization, death of the spouse, children, parents), a notice must be attached to the mail, and the total amount of money incurred by the client will be reimbursed.
Article 6 – Cancellation by the owner : In case of major force (hospitalization, death of the spouse, children, parents), the owner who cancels the reservation contract must inform the Client by mail and the customer will be reimbursed .
Article 7 – Arrival : The Client shows up on the day and at the time mentioned on his agreement. In case of late or delayed arrival, the customer must inform the owner.
Article 8 – Payment of the stay : A deposit of 30% of the total amount of the stay (with a minimum of one night) is requested at the confirmation of the reservation, which then becomes firm and definitive. The balance is to be settled one month before the arrival. In case of last minute reservation (less than 30 days before the start of the stay), the entire payment will be required at the reservation. The consumptions and additional benefits not mentioned in the agreement will be paid to the owner by credit card or cash at the end of the stay.
Article 9 – Tourist tax : The tourist tax is a local tax which the Client must pay to the owner who, then,  forwards it to the Public Treasury.
Article 10 – Use of places : The client must respect the peaceful nature of the places and make use of them according to their destination. He undertakes not to degrade the rooms and the common areas, otherwise his private liability insurance would be incurred. The Client is therefore required to be insured by a contract -type resort- for these different risks.
Article 11 – Capacity : The contract is established for a specific number of persons. If the number of persons exceeds the one mentioned on the contract, the owner is able to refuse additional customer. This refusal can, under no circumstances, be considered as a modification or a breach of the contract on the initiative of the owner, so that in case of departure of the clients, no reimbursement can be asked. The owner will be able to offer a different room at the public price that will have to be settled on the day of arrival, depending on its availability.
Article 12 – Animals : Access to the Villa des Fleurs d’Ajoncs, is not allowed to pets. In case of non-observance of this clause by the Client, the owner can refuse the animals. This refusal can, under no circumstances, be considered as a modification or a breach of the contract on the initiative of the owner, so that, in case of departure of the clients, no reimbursement can be asked.
Article 13 – Interruption of stay : In case of interruption of the stay by the Client and for any reason, there will be no reimbursement by the owner.